Manager and innovator with several years of experience in the insurance and financial industries.
As a founder of Bacca, I introduced the idea of monthly premiums and created insurance premium financing market in Poland. Five years after its launch Bacca gained more customers than some of the insurance companies in the market and delivers value by actively applying new technologies to traditional insurance business.
I’m an enthusiast of applying new technologies to transform the way the work is done and the value is created. I am particularly focused on performance improvement and on the quality of customer service. I believe that the way we face and solve our customers’ problems is the key enabler of growth and success.
Given the unique position Bacca gained in the market I am constantly pursuing new opportunities that might transform the way the insurance is priced, sold and serviced. I work closely with insurance agents and insurance companies to identify and prioritize the initiatives in order to focus on the ones that will bring most value to the market. Areas of my interest include for example: convenient payments, personalized video messages to onboard new customers and to renew existing contracts, enhancing insurance pricing based on online customer credit scoring and telematics insurance. My personal objective is to be part of the InsurTech wave and to promote in Poland the changes it brings to the traditional insurance market.
On a managerial level, I strongly believe that our people are the key to succeed. I lead an organisation that treats individuals with respect and where every person is self-motivated to achieve their highest potential.